Legal notice and general conditions of | Mootio Components | Mechanical components online shop
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Legal notice and general conditions of

1- General terms:

These general conditions of sale apply strictly to all product sales to individuals made in Spain, including the Canary Islands and the Balearic Islands, by Compañía Levantina de Reductores, S.L., with Tax Code B03933835, hereinafter MOOTIO-COMPONENTS.

Any order placed with MOOTIO-COMPONENTS necessarily implies, as an essential, determining and indispensable condition, the acceptance by the Customer without reservation of the General Conditions of Sale in force on the date of the corresponding order. Furthermore, the Customer acknowledges that the acceptance of these conditions shall imply their application to the order in question, as well as to any subsequent order, with the exception of those cases in which new conditions are communicated to the Customer by MOOTIO-COMPONENTS. Failure to enforce any of these conditions at any given time may not be interpreted as, and shall not imply, a waiver of their enforcement in the future or in the past.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all the actions arising as a consequence thereof, shall be submitted to Spanish law, unless provided otherwise by provisions of public order.

2- Prices:

The prices published by MOOTIO-COMPONENTS are in Euros and are valid with the exception of typographic error. All prices include the applicable VAT on the date of the order. Any change to the VAT rate shall be applied automatically to the prices of the products on sale in MOOTIO-COMPONENTS.

3- Payment method:

For your greater security we use the payment gateway of PayPal, with which you may pay by credit card or with your PayPal account.

Payment via Bank Transfer: You may make your payment via bank transfer. In this case, it is essential that you indicate the number of your order in the payment observations. If we do not receive your payment within 48 hours after the date on which your order was placed, your order will be cancelled. Before this time, you should make a bank transfer for the exact amount to the following account number: IBAN ES5600811500590001121616 SWIFT BSAB ESBB

4- Product:

The offers presented by MOOTIO-COMPONENTS are valid while stocks last. MOOTIO-COMPONENTS reserves the right to modify the selection of products according to the difficulties imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are merely for guidance and do not do not commit the seller in any way.

5- Dispatch:

1.) The products acquired will be delivered to the person and at the address indicated in the order. 2.) By default, invoices will be sent together with the order in paper format. Customers who require an invoice in digital format should request this by email from 3.) No products will be dispatched or delivered on Saturdays, Sundays or bank holidays. 4.) However, their delay shall not imply the cancellation of the order or any compensation. 5.) An order will be deemed to have been delivered when the carrier hands the package or packages to the customer and the latter signs the delivery note. The customer is responsible for verifying the condition of the goods upon receipt and indicating all the anomalies on the delivery note. 6.) If you cannot find your country on this list, write to us requesting delivery information specific to your country.

6- Return and cancellation policy:

6-1 Return of goods:

Our policy, in compliance with the legislation in force, is to grant you the right to return any article purchased from MOOTIO-COMPONENTS in the term of 14 days from the date of receipt.

You will not be required to provide any explanation. Any article purchased from MOOTIO-COMPONENTS, returned in its original packaging, sealed and in perfect condition, will be accepted no questions asked. MOOTIO-COMPONENTS undertakes to reimburse you in a maximum term of 10 days from receipt of the return.

Before making the return, this must be communicated to the Customer Service department.

If the reason for the return is that the article returned is defective or does not correspond with that ordered, MOOTIO-COMPONENTS will pay the costs of return and the sending of a replacement. If the reason for the return is that you are not satisfied with the order, we will reimburse you for the order amount, but not for the dispatch or return costs.

6-2 Order cancellation:

If the cancellation of the order arrives prior to dispatch of the goods, there will be no cost for the customer. Should the cancellation be made after the dispatch of the order, the customer must pay the dispatch costs as well as the expenses for return of the order.

7- Cookie policy:

Our website (the “Website”) uses a technology called “cookies” for the purpose of collecting information regarding the use of the Website. We hereby inform you that we may use cookies to facilitate your browsing through the Website, to distinguish you from other users, to provide a better experience in the use of the site, and to identify problems to improve our Website. Furthermore, if you provide your consent, we will use cookies that enable us to obtain more information regarding your preferences and to personalise our Website according to your individual interests.

The cookies used by our website are:

Login cookies: these are generated when the User has logged in or subsequently opened a session, and they are used to identify the user in the webs and services for the following purposes:

- To remember the user so that, if s/he closes the service or web, browser or computer, and then re-enters that service or web later or another day, s/he will continue to be identified, thus facilitating browsing without the need to log in again. This functionality may be disabled if the user clicks on the functionality “Exit”, so that this Cookie is deleted and the next time s/he enters the web the user will have to log in to be identified.

- To check whether the user is authorised to access certain services, for example to participate in a competition.

- In addition, some services may use third-party connectors such as Facebook, Twitter or Google. When the user logs in to a service with social media credentials or a third-party identification system, s/he authorises it to store a persistent cookie that remembers his/her identity and guarantees access to the web until it expires. Users may delete this cookie and block access to the web via social media or third-party identification systems by updating their preferences in the specific social medium.

Analytical cookies: each time a User visits a Web or Service, a tool of an external provider (Google Analytics, comScore and similar) generates an analytical cookie in the user’s device. This cookie, which is only generated in the visit, will enable the services of MOOTIO-COMPONENTS to identify the visitor anonymously on subsequent visits. The main aims are to allow the anonymous identification of browsing users via the “Cookie”, to identify anonymously the contents that are most attractive to the users and to know whether the user repeats the visit.

Advertising cookies: cookies of this type make it possible to increase the information regarding the advertisements shown to each anonymous user in the webs of MOOTIO-COMPONENTS. Among other information, they store the duration or frequency of viewing of advertisements, the interaction with them, or the browsing patterns and/or behaviour of the user, which help to build an interest-based advertisement profile. In this way, they make it possible to offer advertising in tune with the user’s interests. You may at any time withdraw your consent with regard to this Cookie Policy, for which you should eliminate the cookies from your equipment (computer or mobile device) by means of the adjustments and settings of your internet browser. Unless you have adjusted your browser settings, our system will create cookies when you visit our Website. Please note that all browsers allow such settings to be changed.

8- Privacy policy:

This Privacy Policy establishes the terms in which MOOTIO-COMPONENTS uses and protects the information provided by its users when they use its website. This company is committed to the security of its users’ data. When we ask you to fill in the personal data fields with which you can be identified, we do so while ensuring that they will only be used pursuant to the terms of this document. However, this Privacy Policy may change over time or be updated, therefore we recommend and strongly advise you to review this page continually to ensure that you are in agreement with such changes.

MOOTIO-COMPONENTS is strongly committed to complying with the commitment to keep your information secure. We use the most advanced systems and we update them constantly to ensure that no unauthorised access takes place.

8-1 Data protection

Details of the data controller: COMPAÑIA LEVANTINA DE REDUCTORES S.L. (MOOTIO-COMPONENTS), with address for this purpose at AVDA. JOAQUIN VILANOVA Nº30 - IBI (ALICANTE) Tax Code: B03933835 registered at the Trade Registry of Alicante, in Volume 1695 general, Sheet 171, Page number A-26549, 1st entry. Contact email address:

MOOTIO-COMPONENTS complies with that provided in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter GDPR) and other regulations in force at any time and safeguards the correct use and processing of the user’s personal data.

You are therefore informed that the personal data that you provide to us during the registration process, and those that may subsequently be required obligatorily, will be the minimum necessary to enable MOOTIO-COMPONENTS to offer you its services and the purpose of the processing will be the management of your orders. The legal basis for said processing is that of enabling MOOTIO-COMPONENTS to comply with its obligations to its customers. Your details may be disclosed to the transport company that delivers the order or the bank that handles it.

If you have previously granted your express consent, we shall use your email address to send you commercial communications. You may withdraw your consent at any time, by sending a message to our contact address or by clicking on the link provided for such purpose in the email containing said commercial communication.

Unless you consent expressly to the continued use of your personal data, they will be blocked once the order has been served and the purchase price paid in full. Your personal data will be erased after the legally established term for compliance with our commercial and tax obligations, unless you have expressly authorised the continuation of their use. You may exercise your rights of access, rectification, erasure, restriction and objection regarding your personal data, by applying free of charge, by email, with the reference “Personal data protection” to the following address: Via the mailbox mentioned we will attend to all the doubts and claims that you may have relative to the processing of your personal data. We may occasionally require you to confirm your identity by sending us a copy of your identity document. All data subjects affected by our data processing may, should they not agree with the explanations given, lodge a complaint with the supervisory authority corresponding to their residence.

We shall publish any change we may make to our privacy policy. In any event, should the changes be significant, we shall include a prominent notification on our website, or send a notification by email.

Please review our privacy policy whenever you use our services to stay informed about our information practices and the manners in which your privacy may be protected. Should you not be in agreement with any change to this privacy policy, which refers to the processing necessary for the provision of our services, you should cease to use them and request the erasure of your data, as indicated in the previous section.

8-2 Social media

Through our web page you may access the social media of Facebook, Google+, LinkedIn, Twitter or YouTube, access to which is open to all users. The user may log in to these social media and follow us free of charge. Here, the user may follow our activities, know opinions and access photos and videos… The user must be aware that these social media are independent from These social media are open (they are visible to all users of the social medium) and the privacy policies are established by each one of the social media (Facebook, Google+, LinkedIn, Twitter or YouTube… as applicable). is not the owner of these social media.

8-3 Links to Third Parties:

This website may contain links to other sites that may be of interest to you. When you click on these links and leave our page, we no longer exert control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection in these other third-party sites. Such sites are subject to their own privacy policies, owing to which it is advisable to consult them to confirm that you are in agreement with them.

MOOTIO-COMPONENTS reserves the right to change the terms of this Privacy Policy at any time.

We offer a wide range of solutions to help engineers, inventors and creators make their projects a reality. Furthermore, as manufacturers, we have customized solutions at disposal of our clients.

Contact details / Support

Avda. Joaquin Vilanova, 30
03440 Ibi (Alicante)